F.A.Q
Where are BioEmblem’s products made?
We source our beautiful ingredients from around the world, but everything comes together in sunny Southern California where our products are carefully crafted.
Why does BioEmblem focus on sustainability?
BioEmblem strives to make the smallest footprint possible without compromising the integrity of our supplements. We choose suppliers that are fair-trade certified and xyz.
What is BioEmblem's referral program?
BioEmblem’s referral program rewards you for simply sharing our product with your friends on social media! Quickly earn free shipping, products or Amazon giftcards* for each referral that makes a purchase. *Terms and Conditions May Apply.
What is BioEmblem's loyalty program?
Receive 20% Off your first subscription order, then 10% off for any other additional orders. Receive free birthday perks and extra rewards points for reviewing our products.
Does BioEmblem offer samples?
While we don’t currently offer single serving samples of our other products, we think you’ll like our return policy (if you're unhappy with your product for any reason, let us know within 60 days and we'll refund you 100%).
I can’t find the product I want.
Unfortunately, since we source only the highest quality ingredients, it takes some time to find the right source for all our products. If you’re interested in being the first to know when a certain product will be in-stock please email us at info@bioemblem.com and we’ll let you know when it’s available.
Where can I buy Bio-Emblem's products?
BioEmblem’s supplements are currently available on our website and on amazon.com. If you’re interested in selling our products, please let email us for more information at info@bioemblem.com
What method of payment can I use?
We can only process PayPal, Visa, Mastercard, American Express, Discover and other select payment cards.
My order never arrived.
We’re so sorry about that! Please email us your order number to info@bioemblem.com. We will track your order and send a replacement if we see any issues.
When will I receive my order?
Within the US, orders typically leave our warehouse within 1-3 business days depending on when your order was placed. Please know if you place an order over the weekend, it won’t ship out until the next business day. After your order ships, please allow 3-5 business days for domestic deliveries. You’ll receive tracking information in your email so you can track your order.
When does Bio-Emblem ship out monthly subscriptions?
We ship out all subscription boxes between the XXth-XXth.
My product arrived broken or in poor shape.
Please send us an email at info@bioemblem.com. Include your order number and a description of what happened (photos help, too!). We’ll send out another shipment to you right away.
What’s BioEmblem's return policy?
We stand behind our supplements 100% with the intention of being beneficial to your health as well as your taste buds and it’s of the utmost importance to us that you enjoy using them. If you’re at all dissatisfied with your product, send us an email at info@bioeblem.com within 60 days of your purchase and we will refund you in full.